Self-Study Guide-ICTSAS529 Prioritise ICT change requests Graduate Certificate Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

Units of competency BSBRSK501 Manage risk HLTWHS004 Manage work health and safety CHCLEG003 Manage legal and ethical compliance If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFSF2014 Use soft furnishing sector hand and power tools MSFSF3008 Measure up and calculate fabric quantities for window coverings Elective units MSFSF2015 Cut single layer fabrics MSFSF2002 Machine sew materials MSFSF2003 Machine sew specialised sewn products MSFSF2004 Hand sew soft furnishings MSFSF2005 Operate a steam press MSFSF2007 Construct unlined curtains and drapes MSFSF2008 Construct lined curtains and drapes MSFSF2009 Construct padded pelmets MSFSF2010 Make up tracks for window coverings MSFSF2011 Fit and adjust curtain hardware BSBCUS301 Deliver and monitor a service to customers BSBITU306 Design and produce business documents BSBMKG413 Promote products and services MSMOPS212 Use enterprise computer or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCCM1011 Undertake basic estimation and costing CPCCCM2004 Handle construction materials CPCCCM2005 Use construction tools and equipment CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCVE1011 Undertake a basic construction project CPCCWHS1001 Prepare to work safely in the construction industry CPCCWHS2001 Apply WHS requirements

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURTTD002 Inspect and service steering systems AURTTD004 Inspect and service suspension systems AURTTK001 Use and maintain measuring equipment in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective Units AURLTD106 Carry out light vehicle wheel alignment operations AURLTD104 Diagnose and repair light vehicle steering systems AURLTD105 Diagnose and repair light vehicle suspension systems AURLTD109 Diagnose complex faults in light vehicle steering and suspension systems AURAFA103 Communicate effectively in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-ICTSAS529 Prioritise ICT change requests Graduate Certificate Units of competency SIRXSLS001 SellOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the