Units of competency PSPGEN034 Compose complex workplace documents PSPGEN043 Apply government processes PSPGEN027 Gather and analyse information PSPGEN057 Develop and use political nous * We can develop additional elective units that are not listed on request (Please contact us for further information)
store and maintain stock SITXMGT004 Monitor work operations SITXWHS007 Implement and monitor work health and safety practices Elective units SITHCCC026 Package prepared foodstuffs SITHCCC038 Produce and serve food for buffets SITXFSA007 Transport and store food SITXCCS014 Provide service to customers SITXCCS015 Enhance customer service experiences SITXHRM010 Recruit
Core units BSBCUS401 Coordinate implementation of customer service strategies BSBLED401 Develop teams and individuals BSBWHS401 Implement and monitor WHS policies
sawmill operations and sawmilling equipment FWPSAW3247 Replace tungsten tips FWPSAW3251 Apply principles of blade design to sawing procedures Elective units FWPCOR2201 Work effectively in the forest and forest products industry FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR3201 Implement safety
Model answers and benchmark responses
Learner Resources-PSPGEN023 Deliver and monitor service to clients Diploma Units of competency PSPGEN034 ComposeOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all