Learner Resources-CHCSS00114 Entry into Care Roles Skill Set PMA Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Units of competency AHCPCM401 Recommend plants and cultural practices AHCPCM501 Diagnose plant health problems AHCPGD501 Manage plant cultural practices AHCPGD402 Plan a plant establishment program If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAHA019 Assist with the monitoring and modification of meals and menus according to individualised plans HLTAHA021 Assist with screening and implementation of therapeutic diets HLTAHA018 Assist with planning and evaluating meals and menus to meet recommended dietary guidelines HLTAHA020 Support food services in menu and meal order processing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCPRK203 Move and handle pigs AHCLSK309 Implement animal health control programs AHCWRK206 Observe enterprise quality assurance procedures AHCWHS301 Contribute to work health and safety processes AHCLSK301 Administer medication to livestock AHCPRK201 Care for health and welfare of pigs AHCLSK331 Comply with industry animal welfare requirements If you require RPL Kits with comprehensive benchmarking

implement and monitor the use of social media in a business SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking

Learner Resources-CHCSS00114 Entry into Care Roles Skill Set PMA Core units FNSCRD401 Assess creditOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all