Self-Study Guide-AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace 22477VIC Units of competency SIRXOSM005 Develop

Units of competency SIRXOSM005 Develop a basic website for customer engagement SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM003 Use social media and online tools If you require RPL Kits with comprehensive benchmarking

Core Units CPCWHS1001 Prepare to work safely in the construction industry UEECD0007 Apply work health and safety regulations

codes and specifications* UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems* UEERA0032 Diagnose and rectify faults in complex air conditioning/refrigeration systems* UEERA0035 Establish the basic operating conditions of air conditioning systems* UEERA0036 Establish the basic operating conditions of vapour compression systems* UEERA0044 Find and rectify faults in single phase motors and associated controls* UEERA0045 Find and rectify faults in three phase motors and associated controls* UEERA0050 Install refrigerant pipe work

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS211 Participate in sustainable work practices RIICOM201E Communicate in the workplace RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIGOV201E Comply with site work processes/procedures RIIERR302E Respond to local emergencies and incidents (c) RIIERR205D Apply initial response first aid RIICCM208D Carry out basic levelling RIIENV201E Identify and assess environmental and heritage concerns * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace 22477VIC Units of competency SIRXOSM005 DevelopOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the