Vocational Placement Kit-HLT50221 Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care Management PMA aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information If you require RPL Kits with comprehensive benchmarking

store and maintain stock SITXMGT004 Monitor work operations SITXWHS007 Implement and monitor work health and safety practices Elective units SITHASC026 Prepare curry pastes and powders SITHASC031 Prepare sushi SITHASC034 Prepare Chinese roast meat and poultry dishes SITHASC035 Prepare tandoori dishes SITHCCC026 Package prepared foodstuffs SITHCCC032 Produce cook-chill and cook-freeze foods SITXWHS006 Identify hazards

Core units AHCPER322 Communicate permaculture system principles to stakeholders AHCPER324 Establish a permaculture system AHCPER332 Maintain integrated plant and animal systems AHCPER335 Select plant and animal species for permaculture systems AHCPER414 Develop recommendations for integrated plant and animal systems AHCWRK322 Conduct site inspections Elective units AHCECR301 Maintain native ecosystem areas Group B AHCPER323 Use the characteristics of plant resilience in a permaculture system Group A AHCPER325 Mitigate plant pests

Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

Vocational Placement Kit-HLT50221 Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care Management PMA aggressive or abusive customers SIRXECM002A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.