Learning and Assessment Kit-BSB30915 Certificate III in Business Administration (Education) RTO Policies and Procedures Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core Units CUADES411 Generate design solutions CUADES412 Interpret and respond to a design brief MSFFDM4008 Investigate materials and technologies for design projects MSFFDM4010 Prepare and present design and manufacturing information MSFFDM4014 Produce manual and computer-aided drawings from design concepts Elective Units CUADES305 Source and apply information on the history and theory of design BSBCRT311 Apply critical thinking skills in a team environment MSFFDM4009 Match furnishing style and materials to customer requirements MSFFDM4005 Design

assess and control safety risks Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

sealants and adhesives AURTTF102 Inspect and service diesel fuel injection systems AURTTF105 Diagnose and repair engine forced-induction systems If you require RPL Kits with comprehensive benchmarking

CPCCCM1015A Carry out measurements and calculations

Learning and Assessment Kit-BSB30915 Certificate III in Business Administration (Education) RTO Policies and Procedures Units of competency SIRXSLS001 SellOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to